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Frequently Asked Questions

Frequently Asked Questions

What is the minimum account size?

The recommended initial deposit when opening an account with Spectrum Live is AUD $3,000 and for Spectrum Live Options Trader USD $5,000.

How can I fund my account?

Funding Your Account

To fund your Spectrum Live trading account, you must first make a direct deposit in Australian Dollars to the Australian Financial Market Services Limited FX Trust Account (details below) where it will be held on trust for you.

You may deposit funds by direct deposit or using BPAY. Should you wish to fund your account with another currency, please contact your advisor.

Your Spectrum Live Reference is 7000XXXX

Your Spectrum Live Options Trader Reference is UXXXXXX

Direct Deposit

Account Name: Australian Financial Markets Services Limited FX Trust

BSB: 083-004

Account: 176820205

Reference No: 7000XXXX

 

BPAY®

Biller Code: 393462

Reference No: 7000XXXXX

Telephone & Internet Banking - BPAY®

Contact your bank, credit union or building society to make this payment from your cheque or savings account.

More info: www.bpay.com.au

What are your trading costs and spreads?

Full details of our trading costs, commissions and charges for all the products we trades can be seen in our Commissions, Charges and Margin Schedule.

What products will I be able to trade?

Spectrum Live offers a comprehensive range of trading products, including:

  • Margin Foreign Exchange - competitive margin trading on 120 Forex currency crosses. We offer a full range of Forex investment products including spot Forex on live tradable prices, options and forwards
  • CFDs - Contract for Difference stock’s from 23 major stock exchanges
  • Traditional stocks - from 22 major stock exchanges
  • International futures- for over 200 futures contracts on 17 Exchanges
  • Index CFD’s – Trade on 11 of the largest Indices over 9 International Exchanges

How do I trade Spectrum Live products?

All Spectrum Live products can be traded through our Spectrum Live Trading Platform. In addition to live trading and direct access to your account, Spectrum Live offers a wealth of trading information such as real-time quotes, charts and analysis from our own in-house analysts to help you make successful trading decisions.

If you need assistance making a virtual trade, your are best to open up your Spectrum Live Trader click “OK” to any upgrades and then press “F1”. This will immediately take you to the support desk where you can watch the “Client Station Walk-through”. This will demonstrate for you exactly how to make a trade.

How secure is trading through Spectrum Live?

Spectrum Live authentication relies on an RSA 1024-bit key generated and stored on the client workstation.  Data traffic between Spectrum Live and the bank is encrypted using a RC4 128-bit session key. Spectrum Live provides a highly secure trading environment using state-of-the-art encryption for communications with the bank.

What service will I receive as a Spectrum Live client?

Even though most trading is done online, we take pride in the level of personal service that we offer our clients. As a new client, you are assigned an Account Executive when you first open an account to help you to get trading as quickly as possible.

There is also a 24 hour / 6 days a week, support desk which you can take advantage of. If you need assistance whilst your making a trade, our “Live Trading” desk will be very helpful to you.

I am having problems downloading the live chart and news on the platform, what do i do?

There are 2 reasons for this!

1) You do not have JavaScript installed on your computer. To install JavaScript, go to… http://www.java.com/en/download/manual.jsp and click the download button. By doing this you will be able to now see the live charts provided on the platform.

2) This challenge occurs due to your Firewall or Anti-Virus settings. It is recommended, that to allow this content to download onto your computer that you minimize your security settings on your virus protection software.

I have added and deleted some of the windows on my screen, and would like to go back to my original settings

It is very easy to go back to your original default settings. The first step is to click on "File" in the top left hand corner. Then go down to where it says "1 SpectrumLiveDefault.wsp"

As soon as you click on this, you will be taken back to your original default settings and you can begin your "Virtual" or "Actual" trading again.

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Help Centre

  • Open Trading Account
  • Frequently Asked Questions
  • Terms & Conditions
  • Site Map
  • Computer Requirements
  • Brokerage Rates

Contact Info

Spectrum Live Pty Ltd
Level 7, 299 Sussex Street
SYDNEY  NSW  2000
PH: 1300 663 801
E: contact@spectrumlive.com

Risk Warning

Trading the financial markets involves significant risk. It is important you understand financial instruments prior to entering the market. For more on our Risk Warning, click here.

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Prices quoted on this site are for the Straight Through Processing Model unless stated otherwise.
Spectrum Live Pty Ltd (ACN 116 062 947) is an Authorised Representative (Rep. No. 292803)
of SmartTrader - ABN 37 116 752 101 - AFS Licence no. 295 337
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Copyright © 2011 Spectrum Live Pty Ltd (ACN: 116 062 947)